FAQ

What is the delivery time?

 Delivery usually takes 5–10 business days, depending on your location.

 Do you ship to the EU and the United Kingdom?

Yes, we ship to countries within the European Union and the United Kingdom.

 Will I receive a tracking number?

 Yes. Once your order has been shipped, you will receive a tracking link by email.

Can I return my order?

Yes. Returns are accepted within 14 days of delivery, in line with EU & UK consumer regulations. Please refer to our Return Policy for full details.

Who pays for return shipping?

Return shipping costs are the responsibility of the customer, unless the item is damaged or incorrect. Is my payment secure?

Yes. All payments are processed through secure, encrypted payment systems.

What if my order arrives damaged or incorrect? 

Please contact us within 48 hours of delivery, and we will resolve the issue as quickly as possible.